American Health Associates is the expert in laboratory services for the long term care industry, dedicating more resources, staff and technology than any competitor. AHA has multiple programs specifically tailored for the benefit of the long term care community.
American Health Associates’ operations run 24 hours a day, 7 days a week all year long, including holidays. Our around-the-clock operations mean there is always an experienced client solutions team member available to help you–whether it is to answer a question about results or to schedule a STAT. Because of our extensive network of laboratory locations and routes, we are able to offer excellent turnaround times with prompt, same-day lab results for many routine tests.
Nearly 70% of medical decisions are based on laboratory testing and results; because of this AHA focuses heavily on quality. Aside from rigorous internal quality management programs, AHA’s main testing sites are CAP (College of American Pathologists) accredited, the highest accrediting authority in the United States for clinical laboratories. In addition to CAP accreditation all of our testing facilities are accredited and licensed by CLIA (Clinical Laboratory Improvement Amendments) which is regulated by the Centers for Medicare & Medicaid Services (CMS).
AHA is able to provide facilities with a completely paperless environment for their laboratory needs. Our secure website, accessible by any device with an internet connection allows our clients to place all of their routine and scheduled lab orders. Our secure online portals also provide rapid access to patient results as soon as they are released and available.
For our clients convenience, billing information can be accessed online; clients can download an electronic spreadsheet of the bill for integration into the client’s system as needed.
Another key feature to our online portals is access to Infection control reports. Infection control reports provide clients with assistance and insight into the trends their facilities may be facing with respect to infections. The reports provide guidance in making decisions with in regards to moving patients or consulting with medical directors if current pharmacy treatments aren’t effective. Infection control reports can be instrumental in preventing transmission of disease in your facility.
AHA understands the tight and often strained financial budgets our clients face today. In order to give facilities information they need to make operational and clinical decisions, we provide utilization and quality assurance reports. The reports are available during our client’s quality assurance meetings and provide meaningful data regarding overall lab processes.
Our corporate customers and owners of multiple facilities have reports available that feature high level data from each facility that allows the owner or regional operations personnel to compare the performance of each facility. Multi-facility reports also provide industry-wide averages for benchmark comparison. For more information about our multi-facility reports, contact our business development team.